City Line 311 = Very Helpful

I usually find myself these days coming home from work around the 5 o'clock 6ish hour...and at that time especially it being early January...it's dark out! As I get off the exit closest to my home which sits directly on the Danbury/New Fairfield border I've noticed how the street lights closest to the inner city of Danbury are well lit yet heading towards my home I've found myself using my high beams only because the dark roads are extremely hard to navigate. One street light that was out was at the corner of Barnum and East Lake Road...this light truly helps a road moderately traveled, brighten the intersection. A few nights later, driving home, a car in front of me completely missed the turn onto Barnum most noticeably because the light was still out and the intersection very easy to miss.
Just out of curiosity I dialed 311 the next morning. For you who aren't familiar with 311, it is a brand new city line number answered from a department within Danbury City Hall. This CityLine 311 transfers and sends calls to various departments regarding the issue..(i.e. Highway, Housing Authority, Parks & Recs, Neighboorhood Assistance and more.) Danbury's Mayor Mark Boughton proposed the CityLine311 call system and it is to my knowledge only a handful of other cities in the nation benefit from this system. My call, I assume was handled by the Highway Department and the light on Barnum Road was fixed within the following few days. Many years ago following Hurricane Floyd I had some questions about a road destroyed next to my home and both New Fairfield and Danbury's call systems just sent me back and forth between departments and no one was of any help. Again my road sitting directly on the border between Danbury and New Fairfield, I was very glad when Danbury answered to this call.
I heard about CityLine311 via the News Times and I truly hope it is successful to others as it was for me and my situation. Don't Hesitate...Call 311